Frontly logoFrontly
๐Ÿ‡ฆ๐Ÿ‡บPurpose-Built for Real Estate Agencies

Capture Every Property Enquiry. Book Every Inspection. Re-engage Every Past Lead.

Frontly answers buyer and tenant calls 24/7, books inspections, and runs outbound campaigns to re-engage past leads. Every enquiry captured in your Frontly dashboard, ready for your team to act on.

Trusted by agencies across Sydney, Melbourne, Brisbane & Perth
Frontly AI front desk dashboard preview

THE PROBLEM

Every Missed Call Is a Lost Commission

62%

of property enquiries arrive outside business hours, when no one's answering

Source: REA Group, 2024

78%

of buyers go with the first agent who responds to their enquiry

Source: Inside Real Estate, 2024

45 sec

average time for Frontly to answer, qualify, and route a lead, compared to the 4+ hours industry average

$150K-300K+

in lost commissions annually for a typical agency from missed after-hours calls

Source: Industry estimate

HEAR IT FOR YOURSELF

Your AI Agent Is Ready to Talk

Call our AI agent right now. It'll handle a buyer enquiry about a 3-bedroom home, just like it would for your agency. No signup required.

Test Call

Talk to the AI agent right now from your browser. Hear how Frontly will sound for your business in about 30 seconds.

  • Hear a real AI agent handle a typical inbound call
  • About 30 seconds from click to first hello
  • No signup, no card, no waiting on a sales rep

HOW IT WORKS

Live in Under a Day. No Code Required.

1

Connect Your Phone

Forward your office line or get a new AI number. No hardware changes needed.

2

We Design Your Workflow

Our team learns your agency and builds a custom call flow tailored to your buyer + tenant + maintenance call patterns.

3

Go Live

Frontly answers calls, qualifies leads, books inspections, and captures every enquiry in your Frontly dashboard. Outbound re-engagement campaigns ready to run on day one.

Visual Workflow Builder

Design Call Flows Without Code

1

We Build It For You

Our team designs and configures your custom workflows based on your exact business requirements.

2

Pre-Built Templates

Common scenarios like appointment bookings, after-hours answering, and follow-up calls, ready from day one.

3

Fully Customisable

Tweak every word your AI says. Make changes yourself anytime after launch.

4

Drag-and-Drop Builder

10+ building blocks you can rearrange, duplicate, and configure without code.

5

Intelligent Branching

Route calls based on caller intent, time of day, property type, or any custom rule.

Cross-Call Memory

Your AI Remembers Every Caller

  • Returning callers recognised instantly
  • Caller preferences and history recalled across every call
  • No repeating themselves, ever
  • Full caller history at your fingertips

Frontly Dashboard

Your Cockpit For Every Call, Booking and Outcome

1

Every Booking In One Place

Inbound and outbound bookings land in your Frontly dashboard. Your team logs in each morning and acts on what came in overnight.

2

Full Transcript on Every Call

Every conversation is transcribed and stored. No more 'what did the caller actually say' guessing.

3

Cross-call History at a Glance

See every call from a returning customer, with the AI's qualifying answers and outcome already tagged.

4

Email + SMS as Workflow Tools

Configure the AI to email a confirmation, SMS a reminder, or alert your on-call team. As a workflow tool, not an integration project.

5

Live Status Across Inbound + Outbound

Watch active calls, in-progress campaigns, and capacity across all your AI agents from a single screen.

Outbound Campaign Manager

One of the First AI Phone Systems With Full Outbound Capability

1

Automated Outreach at Scale

Create AI agents that call your contacts automatically. Appointment reminders, service follow-ups, and seasonal promotions, all on autopilot.

2

Multiple Campaign Agents

Design different outbound agents for different scenarios. Activate the right one when you need it.

3

Same Workflow Designer

Use the same drag-and-drop builder to script outbound calls. If you can build an inbound flow, you can launch a campaign.

4

ACMA Compliant by Default

Every outbound call follows Australian telecommunications regulations. Compliance is built in, not bolted on.

5

Real-Time Call Outcomes

Track results as they happen - viewings confirmed, callbacks requested, voicemails left. Full reporting on every campaign.

Australian Data Sovereignty
ACMA Compliant
256-bit Encryption
99.9% Uptime
Privacy Act Compliant

WHAT AGENCIES SAY

Trusted by Leading Australian Real Estate Agencies

โ€œWe were losing leads every weekend. Frontly now handles Saturday enquiries and books viewings before Monday morning. It's like having a full-time receptionist who never takes a break.โ€

Sarah Mitchell

Principal, Oakfield Estate

โ€œThe Frontly dashboard is the daily anchor for our team. Every call gets logged, every lead gets followed up. Our response time went from 4 hours to under 2 minutes.โ€

James Chen

Office Manager, Northbridge Property

โ€œI was sceptical about AI handling our calls, but after the test call I was sold. Callers genuinely can't tell the difference. We've saved over $60K in receptionist costs this year.โ€

Emma Rodriguez

Director, Silvercrest Property

โ€œThe outbound campaign feature is a game changer. We loaded 200 contacts for an open home and had confirmations rolling in within the hour. No other system we tried could do that.โ€

David Park

Sales Director, Blueharbour Realty

โ€œWe run three offices and Frontly handles all of them from one dashboard. Portal leads from Domain get called back in under two minutes. Our agents love it.โ€

Michelle Torres

Operations Manager, Parkline Property

โ€œWe were losing leads every weekend. Frontly now handles Saturday enquiries and books viewings before Monday morning. It's like having a full-time receptionist who never takes a break.โ€

Sarah Mitchell

Principal, Oakfield Estate

โ€œThe Frontly dashboard is the daily anchor for our team. Every call gets logged, every lead gets followed up. Our response time went from 4 hours to under 2 minutes.โ€

James Chen

Office Manager, Northbridge Property

โ€œI was sceptical about AI handling our calls, but after the test call I was sold. Callers genuinely can't tell the difference. We've saved over $60K in receptionist costs this year.โ€

Emma Rodriguez

Director, Silvercrest Property

โ€œThe outbound campaign feature is a game changer. We loaded 200 contacts for an open home and had confirmations rolling in within the hour. No other system we tried could do that.โ€

David Park

Sales Director, Blueharbour Realty

โ€œWe run three offices and Frontly handles all of them from one dashboard. Portal leads from Domain get called back in under two minutes. Our agents love it.โ€

Michelle Torres

Operations Manager, Parkline Property

FAQ

Frequently Asked Questions

Ready to Stop Missing Leads?

Set up your AI front desk in under a day. No lock-in. No credit card required.

Get Started