Every Tenant Call Answered. Every Maintenance Request Captured. Every Arrears Call Made.
Frontly answers tenant and landlord calls 24/7, captures every maintenance request in your Frontly dashboard, runs outbound rental arrears campaigns at scale, and books inspections. One flat monthly rate. Australian-hosted. Live in under a day.
THE PROBLEM
Property Managers Field More Calls Than Any Other Role in Real Estate
40-60
tenant calls per property manager per day during peak season. Half go to voicemail.
62%
of tenant maintenance enquiries arrive outside business hours
Source: REA Group, 2024
3-4 hrs
average daily time a property manager spends just triaging phone calls and voicemails
$180K+
annual cost of a dedicated receptionist per PM office. Frontly handles the same volume 24/7.
HEAR IT FOR YOURSELF
Your AI Property Assistant Is Ready to Talk
Call our AI agent right now. It'll handle a tenant maintenance call, just like it would for your property management office. No signup required.
Test Call
Talk to the AI agent right now from your browser. Hear how Frontly will sound for your business in about 30 seconds.
- Hear a real AI agent handle a typical inbound call
- About 30 seconds from click to first hello
- No signup, no card, no waiting on a sales rep
HOW IT WORKS
Live in Under a Day. Every Tenant Call Answered.
Connect Your Phone
Forward your office line or get a dedicated AI number. No PMS migration, no IT project. Takes 5 minutes.
We Design Your Workflow
Our team maps your call types: maintenance, rent enquiries, inspection bookings, landlord updates. We build the routing rules around your actual process.
Go Live
Frontly answers every tenant and landlord call, captures maintenance requests in your Frontly dashboard, books inspections, and runs ACMA-compliant outbound arrears campaigns at scale.
Connect Your Phone
Forward your office line or get a dedicated AI number. No PMS migration, no IT project. Takes 5 minutes.
We Design Your Workflow
Our team maps your call types: maintenance, rent enquiries, inspection bookings, landlord updates. We build the routing rules around your actual process.
Go Live
Frontly answers every tenant and landlord call, captures maintenance requests in your Frontly dashboard, books inspections, and runs ACMA-compliant outbound arrears campaigns at scale.
Visual Workflow Builder
Design Call Flows Without Code
We Build It For You
Our team designs and configures your custom workflows based on your exact business requirements.
Pre-Built Templates
Common scenarios like appointment bookings, after-hours answering, and follow-up calls, ready from day one.
Fully Customisable
Tweak every word your AI says. Make changes yourself anytime after launch.
Drag-and-Drop Builder
10+ building blocks you can rearrange, duplicate, and configure without code.
Intelligent Branching
Route calls based on caller intent, time of day, property type, or any custom rule.
Cross-Call Memory
Your AI Remembers Every Caller
- Returning callers recognised instantly
- Caller preferences and history recalled across every call
- No repeating themselves, ever
- Full caller history at your fingertips
Frontly Dashboard
Your Cockpit For Every Call, Booking and Outcome
Every Booking In One Place
Inbound and outbound bookings land in your Frontly dashboard. Your team logs in each morning and acts on what came in overnight.
Full Transcript on Every Call
Every conversation is transcribed and stored. No more 'what did the caller actually say' guessing.
Cross-call History at a Glance
See every call from a returning customer, with the AI's qualifying answers and outcome already tagged.
Email + SMS as Workflow Tools
Configure the AI to email a confirmation, SMS a reminder, or alert your on-call team. As a workflow tool, not an integration project.
Live Status Across Inbound + Outbound
Watch active calls, in-progress campaigns, and capacity across all your AI agents from a single screen.
Outbound Campaign Manager
One of the First AI Phone Systems With Full Outbound Capability
Automated Outreach at Scale
Create AI agents that call your contacts automatically. Appointment reminders, service follow-ups, and seasonal promotions, all on autopilot.
Multiple Campaign Agents
Design different outbound agents for different scenarios. Activate the right one when you need it.
Same Workflow Designer
Use the same drag-and-drop builder to script outbound calls. If you can build an inbound flow, you can launch a campaign.
ACMA Compliant by Default
Every outbound call follows Australian telecommunications regulations. Compliance is built in, not bolted on.
Real-Time Call Outcomes
Track results as they happen - viewings confirmed, callbacks requested, voicemails left. Full reporting on every campaign.
FAQ
Frequently Asked Questions
Ready to Stop Drowning in Tenant Calls?
Set up your AI front desk in under a day. No lock-in. No setup fees. Live across every office.