Every Client Intake Captured. Every Consultation Booked.
Frontly is the AI calling platform for Australian law firms. Answers intake calls 24/7, books consultations, and captures every intake in your Frontly dashboard with the qualifying answers and full transcript ready for your team. Flat monthly rate. Privacy Act 1988 compliant. Australian-hosted.
THE PROBLEM
The Best Client You Lost Was the One Who Called After 5pm
72%
of personal injury and family law enquiries arrive outside business hours. They go to the next firm.
$3K-$30K+
average value of a single new matter. Missing a handful of intake calls a month is real revenue lost.
< 5 min
intake window before most legal clients start contacting the next firm on their list
$75K+/yr
cost of a dedicated intake coordinator. Frontly handles the same call volume 24/7 at a fraction of the cost.
HEAR IT FOR YOURSELF
Your AI Legal Receptionist Is Ready to Talk
Call our AI agent right now. It'll handle a new client intake enquiry, just like it would for your firm. No signup required.
Test Call
Talk to the AI agent right now from your browser. Hear how Frontly will sound for your business in about 30 seconds.
- Hear a real AI agent handle a typical inbound call
- About 30 seconds from click to first hello
- No signup, no card, no waiting on a sales rep
HOW IT WORKS
Live in Under a Day. Built Around Your Practice Areas.
Connect Your Phone & Practice Management
Forward your firm's line or get a dedicated AI number. We connect to Clio or Actionstep in minutes with OAuth. LEAP and Smokeball available via partner integration.
We Design Your Intake Workflow
Our team maps your practice areas, fee structure, matter types, and conflict screening rules. We build the intake script around how your firm actually operates.
Go Live
Frontly answers every intake call 24/7, runs basic conflict screening, captures matter details, books consultations directly into your calendar, and syncs contacts to your practice management software.
Connect Your Phone & Practice Management
Forward your firm's line or get a dedicated AI number. We connect to Clio or Actionstep in minutes with OAuth. LEAP and Smokeball available via partner integration.
We Design Your Intake Workflow
Our team maps your practice areas, fee structure, matter types, and conflict screening rules. We build the intake script around how your firm actually operates.
Go Live
Frontly answers every intake call 24/7, runs basic conflict screening, captures matter details, books consultations directly into your calendar, and syncs contacts to your practice management software.
Visual Workflow Builder
Design Call Flows Without Code
We Build It For You
Our team designs and configures your custom workflows based on your exact business requirements.
Pre-Built Templates
Common scenarios like appointment bookings, after-hours answering, and follow-up calls, ready from day one.
Fully Customisable
Tweak every word your AI says. Make changes yourself anytime after launch.
Drag-and-Drop Builder
10+ building blocks you can rearrange, duplicate, and configure without code.
Intelligent Branching
Route calls based on caller intent, time of day, property type, or any custom rule.
Cross-Call Memory
Your AI Remembers Every Caller
- Returning callers recognised instantly
- Caller preferences and history recalled across every call
- No repeating themselves, ever
- Full caller history at your fingertips
Frontly Dashboard
Your Cockpit For Every Call, Booking and Outcome
Every Booking In One Place
Inbound and outbound bookings land in your Frontly dashboard. Your team logs in each morning and acts on what came in overnight.
Full Transcript on Every Call
Every conversation is transcribed and stored. No more 'what did the caller actually say' guessing.
Cross-call History at a Glance
See every call from a returning customer, with the AI's qualifying answers and outcome already tagged.
Email + SMS as Workflow Tools
Configure the AI to email a confirmation, SMS a reminder, or alert your on-call team. As a workflow tool, not an integration project.
Live Status Across Inbound + Outbound
Watch active calls, in-progress campaigns, and capacity across all your AI agents from a single screen.
Outbound Campaign Manager
One of the First AI Phone Systems With Full Outbound Capability
Automated Outreach at Scale
Create AI agents that call your contacts automatically. Appointment reminders, service follow-ups, and seasonal promotions, all on autopilot.
Multiple Campaign Agents
Design different outbound agents for different scenarios. Activate the right one when you need it.
Same Workflow Designer
Use the same drag-and-drop builder to script outbound calls. If you can build an inbound flow, you can launch a campaign.
ACMA Compliant by Default
Every outbound call follows Australian telecommunications regulations. Compliance is built in, not bolted on.
Real-Time Call Outcomes
Track results as they happen - viewings confirmed, callbacks requested, voicemails left. Full reporting on every campaign.
FAQ
Frequently Asked Questions
Ready to Win Every Intake?
Set up your AI front desk in under a day. No lock-in. No setup fees. Flat monthly rate.